Legal Documents

cv995 Terms and Conditions

Please read these Terms & Conditions carefully before using our platform. This document constitutes a legally binding agreement between you and cv995.

Last Updated: January 1, 2026
Eligibility Requirements

Only individuals aged 18 or above may register on cv995. Each person is permitted to open one account only.

Payment Policy

All deposits and withdrawals are processed in accordance with established rules. Clear policies are in place regarding minimum withdrawal amounts and processing timeframes.

Bonus Terms

Each bonus offer has its own wagering requirements and expiry period. Reading the applicable terms before claiming any bonus is mandatory.

Account Security

It is your responsibility to keep your account password and information secure. Any suspicious activity must be reported to us immediately.

Prohibited Activities

Fraud, multiple accounts, money laundering, and any other dishonest activity are strictly prohibited and will result in immediate account closure.

Right to Amend Terms

Cv995 reserves the right to update these Terms & Conditions at any time. Members will be notified of any changes via email or in-platform notification.

Important Notice: By creating or using an account on cv995, you are considered to have agreed to all the Terms & Conditions listed below. Please read the entire document carefully.

01 General Terms & Introduction

These Terms & Conditions ("Terms") form a legally binding agreement between cv995 ("Company", "we", "us") and the platform user ("you", "member"). By accessing or using the cv995 platform, you agree to be bound by these Terms.

Cv995 is an online Sports Betting and casino platform built for users in Bangladesh. Our goal is to create a safe, transparent, and entertaining environment where every member gets a fair chance.

These Terms & Conditions have been prepared in English to ensure all members can understand them clearly. However, in the event of any legal interpretation, the English version shall be considered final.

Age Requirement: This platform is strictly for individuals aged 18 and above. Use by minors is completely prohibited.

02 Account Registration & Eligibility

Registration Eligibility

To open an account with cv995, you must meet the following requirements:

  • You must be at least 18 years of age.
  • You are not a resident of any country or region where online gaming is prohibited by law.
  • You are of sound mind and capable of making your own decisions.
  • You are not an employee of the company or an immediate family member of one.

Single Account Policy

Only one cv995 account is allowed per person, household, address, device, or IP address. Any attempt to create multiple accounts will result in all associated accounts being cancelled and balances may be forfeited.

Accuracy of Information

All information provided at registration must be accurate, complete, and up to date. Providing false information will result in immediate account closure. cv995 may request additional documents for identity verification at any time.

Account Protection

It is your sole responsibility to keep your login details, password, and all account information strictly confidential. You must not allow anyone else to use your account. Any unauthorized access must be reported to us immediately.

03 Deposit & Payment Policy

Accepted Payment Methods

The following payment methods are currently accepted at cv995:

  • bKash — Instant Deposit Processing
  • Nagad — Instant Deposit Processing
  • Rocket — Instant Deposit Processing

Deposit Conditions

The minimum deposit amount is BDT 300. Deposited funds may only be used for betting or gaming purposes. If a deposit fails, the amount will be returned to your mobile banking account — cv995 will not deduct any additional charges.

Good News: There are no hidden charges on deposits at cv995. Every amount you deposit goes directly and fully into your account.

Third-Party Payments

Deposits cannot be made using another person's mobile banking account. All deposits must be made from your own registered mobile number. Any third-party payment detected will result in the deposit being cancelled and the account being subject to investigation.

04 Withdrawal Policy

Withdrawal Conditions

Your account must be fully verified before submitting a withdrawal request. The minimum withdrawal amount is BDT 500, and a maximum daily limit applies.

  • Account verification is required before your first withdrawal.
  • Withdrawals can only be made to the mobile banking number used for deposits.
  • Wagering requirements must be met before withdrawing winnings earned from bonuses.
  • Withdrawals are typically processed within 15 to 30 minutes.

Withdrawal Delays

Withdrawals may be delayed due to security checks, high traffic, or technical issues. In such cases, our customer support team will keep you updated. The maximum processing time is 24 hours.

Warning: Deposited funds cannot be withdrawn directly without placing a bet first. A minimum of one bet must be placed for the full deposited amount.

05 Betting Rules & Regulations

Bet Acceptance & Cancellation

Cv995 reserves the right to accept or decline any bet. If a bet is accepted at incorrect odds due to a technical error, cv995 may reassess the bet at the correct odds or void it entirely.

Match Cancellation or Postponement

If a match or event is cancelled, all related bets will be voided and stakes returned. If a match is not completed within the scheduled time, cv995 will make a decision in accordance with its own rules.

Live Betting

Odds change rapidly in Live Betting. A bet is only confirmed once the system accepts it. If a bet is not confirmed due to a network issue, it will be considered void and the stake will be refunded.

Maximum Win Limit

A maximum win limit applies per bet. This limit may vary depending on the event and bet type. The system will enforce limits automatically.

06 Bonus & Promotion Terms

Bonus Claim Conditions

Cv995 offers a range of bonuses and promotions. Each bonus comes with its own terms, which are detailed on the relevant offer page. By claiming a bonus, you agree to comply with those terms.

Wagering Requirements

Most bonuses come with wagering requirements. For example, if a bonus is BDT 1,000 with a 10x wagering requirement, you must place BDT 10,000 in bets before withdrawing.

  • A specific time limit applies to complete wagering requirements.
  • Some games may not contribute toward wagering requirements.
  • Multiple bonuses cannot be used simultaneously unless explicitly permitted.
  • Expired bonuses will be automatically cancelled.
Tip: Read the full terms before activating any bonus. Contact our customer support for further details.

Bonus Abuse

If the bonus system is abused — such as through arbitrage betting, bonus hunting, or collecting bonuses via multiple accounts — cv995 reserves the right to void the member's bonuses and close their account.

07 Prohibited Activities

The following activities are strictly prohibited on cv995. If detected, they will result in immediate account closure and balance forfeiture:

  • Creating multiple accounts or using another person's account.
  • Registering with a fake identity or false information.
  • Attempting to manipulate betting outcomes.
  • Money laundering or transactions involving illegal funds.
  • Attempting to hack, deploy malware, or breach the platform's security.
  • Bonus abuse or arbitrage betting.
  • Harassing or defrauding other members.
  • Placing bets using bots or automated software.
Warning: In cases of fraud or money laundering, cv995 is obligated to disclose information to law enforcement authorities.

08 Account Closure & Suspension

Rights of cv995

Cv995 reserves the right to close or suspend any account at any time, for any reason, without prior notice — particularly in cases of rule violations, suspected fraud, or legal requirements.

Member Rights

You may close your account at any time by contacting customer support. It is advisable to withdraw any available balance before closing your account.

Balance Refund

If an account is closed at the company's discretion, any valid balance will be returned. However, if closure is due to a rule violation, some or all of the balance may be forfeited.

09 Privacy & Data Protection

Cv995 is committed to protecting your personal information. We use state-of-the-art SSL encryption technology, and your data will never be sold to third parties.

The information we collect includes registration details, transaction history, device and browser data, and gaming activity. This data is used to improve our services, prevent fraud, and meet legal obligations.

For more details, visit our Privacy Policy Read.

10 Limitation of Liability

Cv995 accepts no liability in the following cases:

  • Bets lost or missed due to internet connection issues.
  • Delays or failures caused by third-party payment gateways.
  • Force majeure events such as natural disasters, server outages, or cyberattacks.
  • Any loss resulting from sharing your account credentials with another person.
  • Financial loss or psychological harm resulting from gaming.

In any dispute, cv995's system logs will serve as the definitive source of record. Maximum compensation is limited to the value of the bet in question.

11 Responsible Gaming

Cv995 is committed to responsible gaming. We want our members to enjoy gaming as entertainment, not let it become an addiction.

Self-Control Features

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Self-Exclusion: Temporarily suspend your account for a set period.
  • Reality Check: Set session reminders at regular intervals.
  • Cooling-Off Period: Take a break from 24 hours up to 6 months.
Please Note: Gaming is meant to be fun. If you feel like you're losing control, please contact us Responsible Gaming View page.

12 Contact & Dispute Resolution

Contact

If you have any questions or complaints regarding these Terms & Conditions, please contact our customer support team. We typically respond within 24 hours.

Dispute Resolution

All disputes will first be addressed through mutual discussion. If unresolved, the matter will be referred to cv995's licensing authority. cv995's decision is final and binding.

Applicable Law

These Terms are governed by the laws of cv995's licensing jurisdiction. Any legal disputes shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

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